Troubleshooting

Walkable is not working offline

Short answer

Offline maps and routing need a prepared region for that specific area. If the map is grey or no route can be planned with no signal, the region covering where you are was never downloaded, or the download did not finish.

Updated August 8, 2026 · 2 min read

The Offline regions screen: 188.1 MB held on this phone, Italy listed as ready for offline walks with Repair and Delete beside it, and the rest of the 145 regions below, available to download.

Step by step

Check which regions you haveWalkable's offline maps screen lists them.
Confirm the area is coveredRegions are areas — check the one you have includes where you are.
Re-download if it looks incompleteA partial download is not usable and will not be used.
Test in aeroplane modeAsk for a short route. If one appears, the region is working.

Related guides

How do I download or prepare an offline region?From Walkable's offline maps screen, on wifi, and let it finish before you leave.
The map is grey or not loadingNo connection and no offline map for that area. Your walk is still recording.
What are offline regions?Downloadable packages of map and path data that let Walkable work with no signal.

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